Terms of Service

Operator. One Head Office is operated by The Business Philosopher Ltd., a limited company with its operating address at 661 Uxbridge Road, Pinner, Middlesex, England, HA5 3LW. Support: [email protected]. Privacy: [email protected].

1. The service

One Head Office provides AI-assisted business workflows, role-based workspaces, knowledge tools, reports and connected features. Outputs may contain errors and do not replace professional, legal, financial, medical or regulated advice.

2. Accounts and authority

You must provide accurate information, protect access credentials and only upload or connect information you are authorised to use. You are responsible for users invited to your workspace and for reviewing actions before approval.

3. Free task, subscription and cancellation

A free account includes one bounded task and does not require a payment method. Paid monthly or annual subscriptions begin only when you deliberately complete Stripe checkout. Subscriptions renew automatically until cancelled. Cancellation stops future renewal but does not normally refund a period already paid, except where law requires otherwise.

4. AI usage and service limits

AI usage is metered with hard spend protection. Any plan-specific included allowance, if offered, will be shown before paid checkout. Unusually high automated use or third-party charges may be limited or paused, and no paid extension is applied without explicit approval. Material limits will be shown before they apply.

5. Customer content and outputs

You retain rights in content you provide. You grant the service the limited rights needed to process that content and deliver the features. Subject to applicable law and third-party rights, you may use outputs created for your workspace. You remain responsible for checking accuracy, permissions, claims and suitability before external use.

6. Connections and third parties

Connected services have their own terms, availability and security practices. One Head Office is not responsible for outages or changes controlled by those providers.

7. Prohibited use

You must follow the Acceptable Use Policy. Access may be restricted to protect people, systems, data or the service.

8. Availability and liability

The service is provided with reasonable care but uninterrupted or error-free operation is not guaranteed. Any exclusions or limits of liability apply only to the extent allowed by law.

9. Governing law, changes and contact

These terms and any non-contractual obligations arising from them are governed by the laws of England and Wales. The courts of England and Wales have jurisdiction, unless mandatory consumer law requires otherwise. Material changes will be dated and, where required, notified. Contact [email protected] for service questions or [email protected] for privacy matters.